August 17th, 2009

Resolved Question: Does one have to be certified by HUD to be an office manager of a HUD, privately owned, property?

I live in a 150 rental unit, privately owned, HUD property for senior and disabled individuals. When I first moved in we had an office manager that was certified, by HUD, to handle the paperwork that was to be done for HUD. Later new owners took over the property and we were told that an office manager did not have to be certified by HUD to do the forms. This has been an ongoing debate as the information that is handled by the office manager is private information and we were always under the impression that because of the volume and the nature of the paperwork that HUD requests to be done, an office manager had to be certified by HUD in order to run the HUD property.

Does an office manager or rental agent have to be certified for this and where do they take the courses for this? Is it something that has to be renewed?

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