May 18th, 2013
Voting Question: Services for disabled flyers in airports - anyone any information?
I have to travel between UK and US every other month.
I travel alone, and can’t always cope with talking to staff if I need help.
I have a problem with my legs - currently undiagnosed - the calf muscles are constantly strained so when tensed they hurt like crazy and can cramp up so bad I end-up on the ground screaming in pain. 50% of the time I’m fine and can walk long distances, but the other 50% I find it very painful and hard to walk.
Last airport visit a long line in check-in, long line in security, stairs, long walks to terminal, and standing on a bus all caused me AGONY and I was stuck on the sofa for a few days afterwards as it was too painful to walk. I’m wondering if there are any services in the airport I could use, and HOW would I go about getting access to such services? Could I get any help getting through lines or travelling through the airport, and if so could I cancel such services if I was having a good day?
Secondly, I’m autistic so have to use the multi-faith room in the airport to avoid over-stimulation and reserve isle seats at the back of the plane so I don’t have to ask anyone to move if I need to get up and to avoid over-stimulation - I can normally reserve the seat I need, but it would be handy if there could be something in place to make absolutely sure I get a suitable seat. Is there any such service?
I’ll also point out I can’t use a phone. At this point I’m uncomfortable using a wheelchair - I can walk after all, and I’m a little worried that if they deem me as needing a wheelchair what happens if I want to pop into shops while on layover, or what about if I’m having a good day so don’t need the help?
Autumn - my GP’s surgery is terrible, but I’m pushing for a referral to a neurologist several things point in the direction of this being neurological - worse when tired, accompanied by leg spasm and RLS.
jmitw - saw one of those seat canes before, thought it might help…although it’s going to be a pain carrying this, especially if I’m not experiencing symptoms.